The authors have identified the most common knowledge gaps that new managers will have. When people are promoted up from the ranks, they usually do not have formal training on management techniques, and there is seldom anyone available to help them develop the necessary skills. This book can help fill the gap.
The chapter organization makes it easy to find suggestions for different types of problems, as new managers come across them.
Manager's Toolkit covers topics at a level of depth that is appropriate for most new managers, including managers who do not have a business school background. Since the coverage is of management, not every piece of information will be relevant to every manager. It is still interesting, and young managers should still read the entire book in order to see if there are ways to apply those approaches to other issues they may face.
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