Anyone who manages globally dispersed teams is familiar with the problems that arise due to differences in culture, time zone, language, education, and professional expectations. Carmel and Tjia take a hard-nosed look at what the research actually shows about each of these topics.
In some ways, the research confirmed what I was already seeing in terms of the difficulties associated with managing a dispersed team. But the applied research has provided me with new insights and ideas about how to overcome the obstacles and exploit the advantages of a dispersed team. I've read the book several times now, and I never come away from the book without a fresh idea of something I can try to make my team work together more smoothly.
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