The chapters are strongly influenced by posts on the blog. While the chapters are interesting of themselves, there is little coherence between chapters, and some of the chapter headings are not a good description of the contents.
Lopp's other book, "Managing Humans," may be a better choice for many readers. In that book, the chapters are more coherent, and the stories are more on-point.
This was an enjoyable, quick read, which is why I gave it 4 stars. I just think the other book is better, which is why I gave that one 5.
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